ITIL 5 Foundation Bridge Badge

ITIL Version 5

Foundation Bridge — Live Feb 26, 2026

Your ITIL 4.
Brought forward.

A fast, focused route for ITIL 4 certification holders to upgrade to ITIL Foundation (Version 5) — covering only what’s new. No repetition. No wasted time. Your existing knowledge is the starting point.

Exam at a glance

20

Questions — multiple choice

30

Minutes duration

65%

Pass mark required

Closed Book

V5 updates only — not ITIL 4

Available in 9 languages — English, Chinese, French, German, Italian, Japanese, Polish, Portuguese, Spanish

Built for what you already know

Build on
what you know.

The Foundation Bridge exists because your ITIL 4 knowledge is genuine and valuable. The framework didn’t change underneath you — it evolved. This course covers only the delta: the enhancements, new concepts, and updated terminology introduced in ITIL (Version 5).

Once complete, ITIL 4 Foundation holders are eligible to move directly into advanced ITIL (Version 5) streams based on their role — without repeating the full Foundation course.

Prerequisite: any current ITIL 4 certification — Foundation or above

Concentrates exclusively on foundation-level updates — no ITIL 4 repetition

Fast, cost-effective upgrade path — no need to re-sit the full Foundation

Globally recognised certificate upon passing — available in 9 languages

The Curriculum

Five targeted
learning areas.

Focused entirely on new and refined concepts in ITIL (Version 5).

Module 01

Key Enhancements in ITIL (Version 5)

Understand exactly what has changed since ITIL 4. Focus only on new and refined concepts, terminology, and structural updates introduced in ITIL Foundation (Version 5) — so you know what you’re building on top of.

What you’ll cover

What changed and why — the structural delta from V4 to V5
New terminology introduced across the framework
What stays the same — 34 practices, SVS, guiding principles

Module 02

Digital Product & Service Management Evolution

Explore how ITIL (Version 5) reflects modern digital and AI-enabled environments. Understand how increasing complexity shapes digital product and service management across their full lifecycle.

What you’ll cover

Unified product and service lifecycle model
Digital-first and AI-native operating context
Agentic AI, observability, and SRE as framework concepts

Module 03

Updated Language & Core Concepts

Gain clarity on the updated terminology and principles shaping ITIL (Version 5) — ensuring confident communication across teams, partners, and stakeholders without hesitation.

What you’ll cover

Experience Level Agreements (XLAs)
Digital products vs digital services — the distinction
Updated guiding principles and practice terminology

Module 04

Enhanced Value Creation Approach

Discover how ITIL (Version 5) reinforces value creation across the full stakeholder ecosystem — linking strategy, delivery, and measurable outcomes in a single, coherent model.

What you’ll cover

Value streams mapped end-to-end across functions
Stronger link between people, practices, and technology
Customer and employee experience as first-class outcomes

Module 05

Applying ITIL (Version 5) in Practice

Learn how to integrate the enhancements into your existing ITIL knowledge and apply the updated guidance to improve collaboration, performance, and results from day one.

What you’ll cover

Practical integration of V5 updates into daily work
Collaboration and performance improvement patterns
Pathway to advanced Version 5 modules from your role

Exit skills

What you walk
away with.

Applying V5 Updates

Confidently interpret and apply the updates introduced in ITIL (Version 5) without repeating previously covered ITIL content.

Managing Digital & AI Complexity

Understand how ITIL evolved to support modern digital product and service management, including the impact of AI and emerging technologies.

Value-Focused Practice

Apply updated guidance to improve alignment, performance, and measurable outcomes across digital products and services.

Who this is for

Roles that need
to stay current.

Organisations worldwide trust ITIL to provide a shared language and practical approach. Any ITIL 4 certified professional whose role touches digital products, services, or operations belongs here.

Prerequisite: Any current ITIL 4 certification. Your existing credential is the entry ticket — no additional prerequisites required.

Roles that benefit most

IT Service Manager
Digital Product Manager
IT Operations Specialist
IT Development Manager
Transformation Manager
IT Project Manager
Chief Digital Officer
Service Operations Manager
Experience Manager
Product Owner
Service Improvement Manager
Enterprise Architect
IT Team Leader
Customer Success Manager
Process Lead

Exam preparation

Exam
essentials.

Official eBook

A valuable exam preparation resource — and your go-to reference in daily work, further studies, and professional development long after the exam.

Learning Resource Kit

The Official Training Materials for ITIL Foundation (Version 5). Includes a detailed Learner Workbook and Quick Reference Guide to enhance exam preparation and long-term learning.

2026 rollout timeline

12 Feb 2026
ITIL Foundation (Version 5) — exam live
26 Feb 2026
Foundation Bridge (Version 5) — exam live ← You are here
9 Apr 2026
ITIL Transformation (Version 5) — advanced module
14 May 2026
Managing Professional Transition module
Aug 2026
AI Governance extension module

One focused course. No repetition.

Upgrade to
ITIL (Version 5).

Your ITIL 4 certification, brought confidently into the next generation of service management.

Enrol Now

ITIL® is a registered trademark of AXELOS Limited. Used under permission of AXELOS Limited.

Scroll to Top