ITIL Version 5
Foundation Bridge — Live Feb 26, 2026
Your ITIL 4.
Brought forward.
A fast, focused route for ITIL 4 certification holders to upgrade to ITIL Foundation (Version 5) — covering only what’s new. No repetition. No wasted time. Your existing knowledge is the starting point.
Exam at a glance
20
Questions — multiple choice
30
Minutes duration
65%
Pass mark required
Closed Book
V5 updates only — not ITIL 4
Available in 9 languages — English, Chinese, French, German, Italian, Japanese, Polish, Portuguese, Spanish
Built for what you already know
Build on
what you know.
The Foundation Bridge exists because your ITIL 4 knowledge is genuine and valuable. The framework didn’t change underneath you — it evolved. This course covers only the delta: the enhancements, new concepts, and updated terminology introduced in ITIL (Version 5).
Once complete, ITIL 4 Foundation holders are eligible to move directly into advanced ITIL (Version 5) streams based on their role — without repeating the full Foundation course.
Prerequisite: any current ITIL 4 certification — Foundation or above
Concentrates exclusively on foundation-level updates — no ITIL 4 repetition
Fast, cost-effective upgrade path — no need to re-sit the full Foundation
Globally recognised certificate upon passing — available in 9 languages
The Curriculum
Five targeted
learning areas.
Focused entirely on new and refined concepts in ITIL (Version 5).
Module 01
Key Enhancements in ITIL (Version 5)
Understand exactly what has changed since ITIL 4. Focus only on new and refined concepts, terminology, and structural updates introduced in ITIL Foundation (Version 5) — so you know what you’re building on top of.
What you’ll cover
Module 02
Digital Product & Service Management Evolution
Explore how ITIL (Version 5) reflects modern digital and AI-enabled environments. Understand how increasing complexity shapes digital product and service management across their full lifecycle.
What you’ll cover
Module 03
Updated Language & Core Concepts
Gain clarity on the updated terminology and principles shaping ITIL (Version 5) — ensuring confident communication across teams, partners, and stakeholders without hesitation.
What you’ll cover
Module 04
Enhanced Value Creation Approach
Discover how ITIL (Version 5) reinforces value creation across the full stakeholder ecosystem — linking strategy, delivery, and measurable outcomes in a single, coherent model.
What you’ll cover
Module 05
Applying ITIL (Version 5) in Practice
Learn how to integrate the enhancements into your existing ITIL knowledge and apply the updated guidance to improve collaboration, performance, and results from day one.
What you’ll cover
Exit skills
What you walk
away with.
Applying V5 Updates
Confidently interpret and apply the updates introduced in ITIL (Version 5) without repeating previously covered ITIL content.
Managing Digital & AI Complexity
Understand how ITIL evolved to support modern digital product and service management, including the impact of AI and emerging technologies.
Value-Focused Practice
Apply updated guidance to improve alignment, performance, and measurable outcomes across digital products and services.
Who this is for
Roles that need
to stay current.
Organisations worldwide trust ITIL to provide a shared language and practical approach. Any ITIL 4 certified professional whose role touches digital products, services, or operations belongs here.
Prerequisite: Any current ITIL 4 certification. Your existing credential is the entry ticket — no additional prerequisites required.
Roles that benefit most
Exam preparation
Exam
essentials.
Official eBook
A valuable exam preparation resource — and your go-to reference in daily work, further studies, and professional development long after the exam.
Learning Resource Kit
The Official Training Materials for ITIL Foundation (Version 5). Includes a detailed Learner Workbook and Quick Reference Guide to enhance exam preparation and long-term learning.
2026 rollout timeline
One focused course. No repetition.
Upgrade to
ITIL (Version 5).
Your ITIL 4 certification, brought confidently into the next generation of service management.
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