Foundation Bridge (Version 5)
What you’ll
learn.
Five targeted learning areas focused entirely on the new and refined concepts in ITIL (Version 5).
Key Enhancements in ITIL (Version 5)
Understand exactly what has changed since ITIL 4. Focus only on the new and refined concepts, terminology, and structural updates introduced in ITIL Foundation (Version 5).
Digital Product & Service Management Evolution
Explore how the new ITIL reflects modern digital and AI-enabled environments. Understand how increasing complexity shapes digital product and service management across their lifecycle.
Updated Language & Core Concepts
Gain clarity on the updated terminology and principles shaping ITIL (Version 5), ensuring confident communication across teams, partners, and stakeholders.
Enhanced Value Creation Approach
Discover how ITIL (Version 5) reinforces value creation across the full stakeholder ecosystem, linking strategy, delivery, and measurable outcomes.
Applying ITIL (Version 5) in Practice
Learn how to integrate the enhancements into your existing ITIL knowledge and apply the updated guidance to improve collaboration, performance, and results.
Focused.
Fast. Relevant.
Designed specifically for ITIL 4 holders. A cost-effective upgrade that respects your time and existing knowledge.
ITIL 4 Holders
Prerequisite: any current ITIL 4 certification. Build directly on your existing qualification.
Key Updates Only
Concentrates exclusively on foundation-level updates. No repetition of previously covered ITIL content.
Fast Upgrade
A fast, cost-effective path to earning your ITIL Foundation (Version 5) certificate.
English
Exam available in English. Globally recognized certification upon successful completion.
What you’ll walk away with.
Applying ITIL (Version 5) Updates
Confidently interpret and apply the updates introduced in ITIL (Version 5) without repeating previously covered ITIL content.
Managing Digital & AI Complexity
Understand how ITIL evolved to support modern digital product and service management, including the impact of AI and emerging technologies.
Strengthening Value-Focused Practice
Apply updated guidance to improve alignment, performance, and measurable outcomes across products and services.
Roles that
value this.
Organizations worldwide trust ITIL to provide a shared language and practical approach. These are the roles that benefit most from staying current.
IT Specialist — App Development
IT Specialist — Change Management
IT Operations Specialist
IT Development Manager
IT Service Operations Manager
IT Team Leader
Chief Digital Officer
IT Project Manager
Transformation Manager
IT Service Manager
Digital Product Manager
Experience Manager
Service Improvement Manager
Service Delivery Specialist
Product Owner
Process Lead
Customer Success Manager
Service Owner
Digital Product Designer
Enterprise Architect
Solution Designer
The Exam.
Multiple choice
Duration
Minimum required score
No reference materials
“Covers ITIL (Version 5) updates only. Candidates are assessed on new and refined content, not previously covered ITIL 4 material.”
Exam Essentials.
Official eBook
A valuable exam preparation resource — and your go-to reference in daily work, further studies, and professional development long after the exam.
Learning Resource Kit
The Official Training Materials for ITIL Foundation (Version 5). Includes a detailed Learner Workbook and Quick Reference Guide to enhance exam preparation and long-term learning.
Upgrade to
ITIL (Version 5).
One focused course. No repetition. Your ITIL 4 certification, brought confidently into the next generation.